How to avoid, outwit, and disarm a******s, from the author of the classic bestseller The No A*****e Rule
“Help, I’m dealing with an a*****e! What can I do?”
Since his book The No A*****e Rule became a national bestseller a decade ago, Robert Sutton has heard that question asked in a thousand different ways. He answers the question in a new book that shifts focus from building civilized workplaces to providing relief for anybody who feels plagued and pushed around by a******s.
Equally useful and entertaining, The A*****e Survival Guide delivers a cogent and methodical game plan. Sutton starts with diagnosis—what kind of a*****e problem, exactly, are you dealing with? From there, he provides field-tested, evidence-based, and sometimes surprising strategies for dealing with assholes—avoiding them, outwitting them, disarming them, sending them packing, and developing protective psychological armor. Sutton even teaches readers how to look inward to stifle their own inner jackass.
Ultimately, this survival guide is about developing an outlook and personal plan that will help you preserve the sanity in your work life, and will prevent all those perfectly good days from being ruined by some jerk.